Testlab

Windows OS

 Windows OS
This page shows the operating systems that each product has been tested on. Unless otherwise stated each product's sub components have been tested on the same OS as their parent. For example media server has been tested on the same operating systems as CIC.
  
Quick Jump: CIC 2017 R(x) | Dialer 2017R(x) | CIC 2016 R(x) | Dialer 2016 R(x) | CIC 2015 R(x) | Dialer 2015 R(x) | CIC 4.0 | Dialer 4.0 | .Net Scripter 4.0 | SIP Proxy 4.0 R2 | SIP Proxy 4.0 | CIC 3.0 | Dialer 3.0 | Scripter 3.0 | .Net Scripter 3.0 | IC User Apps 3.0 | IC Server Manager Apps 3.0 | IC Business Manager Apps 3.0 | Scripter 2.4 | Win32 Client 2.4 | CIC 2.4 | .Net Client 2.4 | CIC 2.3.1 | Scripter 2.3.1 | CIC 2.3.0 | CIC 2.2 |

CIC 2017 R(x)
MicrosoftWindows 8.1 (32-bit & 64-bit)With KB2919355 update. IC User, Business Manager, and Server Manager apps only.
MicrosoftWindows 10 (64-bit only) Validated on builds: 1607, 1703. Minimum version: 2017r1p3, 2017r2. IC User, Business Manager, Server Manager apps, and IUpdate Client.
MicrosoftWindows 7 (32-bit & 64-bit) SP1 IC User, Business Manager, and Server Manager apps only.
Knowledge Base Document
MicrosoftWindows Server 2012 R2With KB2919355 update. SIP Soft Phone not validated.
MicrosoftWindows Server 2008 R2 SP1 Validated. IC Server, SIP Proxy, Media Server, and other server-side apps. SIP Soft Phone not validated.

Dialer 2017R(x)
MicrosoftWindows 8.1 (32-bit & 64-bit)With KB2919355 update. Interaction Scripter .NET Client only
MicrosoftWindows 10 (64-bit only) Interaction Scripter .NET Client
MicrosoftWindows 7 (32-bit & 64-bit) SP1 Interaction Scripter .NET Client only
Knowledge Base Document
MicrosoftWindows Server 2012 R2With KB2919355 update.
MicrosoftWindows Server 2008 R2 SP1 Validated.

CIC 2016 R(x)
MicrosoftWindows 8.1 (32-bit & 64-bit)With KB2919355 update. IC User, Business Manager, and Server Manager apps only.
MicrosoftWindows 8 (32 bit & 64 bit) IC User, Business Manager, and Server Manager apps only.
Knowledge Base Document
MicrosoftWindows 10 (64-bit only) Version 1511. CIC 2016 R2, Version 1607 requires 2016r2p19, 2016r3p15, 2016r4p8 and newer. IC User, Business Manager, Server Manager apps, and IUpdate Client.
MicrosoftWindows 7 (32-bit & 64-bit) SP1 IC User, Business Manager, and Server Manager apps only.
Knowledge Base Document
MicrosoftWindows Server 2012 R2With KB2919355 update. SIP Soft Phone not validated.
MicrosoftWindows Server 2008 R2 SP1 Validated. IC Server, SIP Proxy, Media Server, and other server-side apps. SIP Soft phone not supported.

Dialer 2016 R(x)
MicrosoftWindows 8 (32 bit & 64 bit) Interaction Scripter .NET Client only
Knowledge Base Document
MicrosoftWindows 10 (64-bit only) Version 1511. Interaction Scripter .NET Client only
MicrosoftWindows 7 (32-bit & 64-bit) SP1 Interaction Scripter .NET Client only
Knowledge Base Document
MicrosoftWindows Server 2012 R2With KB2919355 update.
MicrosoftWindows Server 2008 R2 SP1 Validated.

CIC 2015 R(x)
MicrosoftWindows 8.1 (32-bit & 64-bit)With KB2919355 update. IC User, Business Manager, and Server Manager apps only.
MicrosoftWindows 8 (32 bit & 64 bit) IC User, Business Manager, and Server Manager apps only.
Knowledge Base Document
MicrosoftWindows 7 (32-bit & 64-bit) SP1 IC User, Business Manager, and Server Manager apps only.
Knowledge Base Document
MicrosoftWindows Server 2012 R2With KB2919355 update. SIP Soft Phone not validated.
MicrosoftWindows Server 2008 R2 SP1 Validated. SIP soft phone not supported

Dialer 2015 R(x)
MicrosoftWindows 8 (32 bit & 64 bit) Interaction Scripter .NET Client only
Knowledge Base Document
MicrosoftWindows 7 (32-bit & 64-bit) SP1 Interaction Scripter .NET Client only
Knowledge Base Document
MicrosoftWindows Server 2012 R2With KB2919355 update.
MicrosoftWindows Server 2008 R2 SP1 Validated.

CIC 4.0
MicrosoftWindows 8 (32 bit & 64 bit) Supported in SU3. IC User, Business Manager, and Server Manager apps only. Please read the following KB for details.
Knowledge Base Document
MicrosoftWindows 7 (32 bit & 64 bit) SP1 Validated. IC User, Business Manager, and Server Manager apps only.
MicrosoftWindows Server 2008 R2 SP1 Validated.
MicrosoftWindows XP (32 bit & 64 bit) SP3 Validated. IC User Apps only.

Dialer 4.0
MicrosoftWindows Server 2008 R2 SP1 Validated. CCS and ODS

.Net Scripter 4.0
MicrosoftWindows 8 (32 bit & 64 bit) Supported in Dialer SU 2 with IE10
Knowledge Base Document
MicrosoftWindows 7 (32 bit & 64 bit) SP1 Validated. IE8, IE9, or IE10 with SU3 and Dialer SU2

SIP Proxy 4.0 R2
MicrosoftWindows Server 2008 R2 SP1 Validated.

SIP Proxy 4.0
MicrosoftWindows Server 2003 (32 bit) SP2 Validated

CIC 3.0
MicrosoftWindows Server 2003 Standard (32 bit) SP2 validated
MicrosoftWindows Server 2003 R2 Standard (32 bit)SP2 validated
MicrosoftWindows Server 2003 R2 Enterprise (32 bit)SP2 validated
MicrosoftWindows Server 2003 Enterprise (32 bit) SP2 validated

Dialer 3.0
MicrosoftWindows Server 2003 Standard (32 bit) SP2 validated
MicrosoftWindows Server 2003 R2 Standard (32 bit)SP2 validated
MicrosoftWindows Server 2003 R2 Enterprise (32 bit)SP2 validated
MicrosoftWindows Server 2003 Enterprise (32 bit) SP2 validated
MicrosoftWindows Server 2003 (64 bit)SP2 Validated. CCS only; ODS not tested on 64 bit
Install & Configuration Doc

Scripter 3.0
MicrosoftWindows 7 (32-bit & 64-bit) SP1 Validated with xIC 3.0 SU8 and higher
Knowledge Base Document
MicrosoftWindows Vista (32 bit) SP1 validated. with IE 7
MicrosoftWindows XP (32 bit) SP3 Validated. with IE 7

.Net Scripter 3.0
MicrosoftWindows 7 (32-bit & 64-bit) SP1 Validated with xIC 3.0 SU8 and higher
Knowledge Base Document
MicrosoftWindows Vista (32 bit) SP1 validated. with IE7 and IE8; ***IE6 Not Supported***
MicrosoftWindows XP (32 bit) SP3 Validated. with IE7 and IE8; ***IE6 Not Supported***

IC User Apps 3.0
MicrosoftWindows 7 (32-bit & 64-bit) SP1 Validated with xIC 3.0 SU8 and up. See KB article for known issues with Fax Viewer, SIP Soft Phone, Interaction Update and Screen Capture Client driver.
Knowledge Base Document
MicrosoftWindows Vista (32 bit & 64 bit) SP1 Validated. Fax print driver and screen recorder not supported. IE integration is supported with IE6 and IE7, not IE8.
MicrosoftWindows XP (32 bit) SP3 Validated. IE integration is supported with IE6 and IE7, not IE 8.

IC Server Manager Apps 3.0
MicrosoftWindows 7 (32-bit & 64-bit) SP1 Validated with xIC 3.0 SU8 and higher
Knowledge Base Document
MicrosoftWindows XP (32 bit) SP3 Validated.

IC Business Manager Apps 3.0
MicrosoftWindows 7 (32-bit & 64-bit) SP1 Validated with xIC 3.0 SU8 and higher
Knowledge Base Document
MicrosoftWindows XP (32 bit) SP3 Validated.

Scripter 2.4
MicrosoftWindows XP (32 bit) SP3 Validated. with IE 7 and IE 6

Win32 Client 2.4
MicrosoftWindows Professional 2000 SP4
MicrosoftWindows Server 2003 Standard (32 bit) SP1 and SP2 validated
MicrosoftWindows XP (32 bit) SP3 Validated.

CIC 2.4
MicrosoftWindows Server 2003 Standard (32 bit) SP1 and SP2 validated
MicrosoftWindows Server 2003 R2 Standard (32 bit)SP2 validated
MicrosoftWindows Server 2003 R2 Enterprise (32 bit)SP2 validated
MicrosoftWindows Server 2003 Enterprise (32 bit) SP1 and SP2 validated
MicrosoftWindows Server 2000 SP4 Standard
MicrosoftWindows Server 2000 SP4 Advanced
MicrosoftWindows Server 2000 SP3 Standard
MicrosoftWindows Server 2000 SP3 Advanced

.Net Client 2.4
MicrosoftWindows Professional 2000 SP4 RTCApiSetup.msi must be run on client workstation prior to use of SIP softphone
MicrosoftWindows Server 2003 Standard (32 bit) SP1 and SP2 validated. IE integration is supported with IE6 and IE7.
MicrosoftWindows XP (32 bit) SP3 Validated. IE integration is supported with IE6 and IE7.

CIC 2.3.1
MicrosoftWindows Server 2003 Standard (32 bit) SP1 and SP2 validated
MicrosoftWindows Server 2003 Enterprise (32 bit) SP1 and SP2 validated
MicrosoftWindows Server 2000 SP4 Standard
MicrosoftWindows Server 2000 SP4 Advanced
MicrosoftWindows Server 2000 SP3 Standard
MicrosoftWindows Server 2000 SP3 Advanced

Scripter 2.3.1
MicrosoftWindows XP (32 bit) SP3 Validated. with IE 6

CIC 2.3.0
MicrosoftWindows Server 2003 Standard (32 bit) SP1 and SP2 validated
MicrosoftWindows Server 2003 Enterprise (32 bit) SP1 and SP2 validated
MicrosoftWindows Server 2000 SP4 Standard
MicrosoftWindows Server 2000 SP4 Advanced
MicrosoftWindows Server 2000 SP3 Standard
MicrosoftWindows Server 2000 SP3 Advanced

CIC 2.2
MicrosoftWindows Server 2000 SP4 Standard SR-C and higher
MicrosoftWindows Server 2000 SP4 Advanced SR-C and higher
MicrosoftWindows Server 2000 SP3 Standard
MicrosoftWindows Server 2000 SP3 Advanced

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