Testlab

Virtual Applications

 Virtual Applications
Interactive Intelligence products that have been tested and verified to run in a virtual enviroment
  
Quick Jump: CIC 2017 R(x) | Dialer 2017R(x) | CIC 2016 R(x) | Dialer 2016 R(x) | CIC 2015 R(x) | Dialer 2015 R(x) | CIC 4.0 | Not Supported | Dialer 4.0 | SIP Proxy 4.0 R2 | SIP Proxy 4.0 | CIC 3.0 | Dialer 3.0 | Interaction Monitor 1.0 |

CIC 2017 R(x)
CIC Hyper-V Host: Windows Server 2012 and 2012 R2
Install & Configuration Doc
CIC VMWare ESXi 6.x, 5.x and 4.1
Install & Configuration Doc
IC Database SQL Server Hyper-V Host: Windows Server 2012 and 2012 R2
IC Database SQL Server VMWare ESXi 6.x, 5.x and 4.1
Off Host Session Manager Hyper-V Host: Windows Server 2012 and 2012 R2
Off Host Session Manager VMWare ESXi 6.x, 5.x and 4.1
Remote Content Server Hyper-V Host: Windows Server 2012 and 2012 R2
Remote Content Server VMWare ESXi 6.x, 5.x and 4.1
Web Services Hyper-V Host: Windows Server 2012 and 2012 R2
Web Services VMWare ESXi 6.x, 5.x and 4.1

Dialer 2017R(x)
Dialer CCS Hyper-V Host: Windows Server 2008 R2 Hyper-V Host: Windows Server 2012 R2
Dialer CCS VMWare ESXi 6.x, 5.x and 4.1

CIC 2016 R(x)
CIC Hyper-V Host: Windows Server 2012 R2 and Server 2012
Install & Configuration Doc
CIC VMWare ESXi 6.x, 5.x and 4.1
Install & Configuration Doc
IC Database SQL Server Hyper-V Host: Windows 2012 and 2008 R2
IC Database SQL Server VMWare ESXi 6.x, 5.x and 4.1
Interaction Marquee VMWare ESXi 6.x, 5.x and 4.1
Off Host Session Manager Hyper-V Host: Windows Server 2012 R2 and Server 2012
Off Host Session Manager VMWare ESXi 6.x, 5.x and 4.1
Remote Content Server Hyper-V Host: Windows Server 2012 R2 and Server 2012
Remote Content Server VMWare ESXi 6.x, 5.x and 4.1
Render Server Hyper-V Host: Windows 2012 and 2008 R2
Render Server VMWare ESXi 6.x, 5.x and 4.1
RTM Server Hyper-V Host: Windows 2012 and 2008 R2
RTM Server VMWare ESXi 6.x, 5.x and 4.1
SIP Proxy Hyper-V Host: Windows Server 2012 R2 and Server 2012
Status Aggregator Hyper-V Host: Windows 2012 and 2008 R2
Status Aggregator VMWare ESXi 6.x, 5.x and 4.1
Voice XML Hyper-V Host: Windows 2012 and 2008 R2
Voice XML VMWare ESXi 6.x, 5.x and 4.1
Web Services Hyper-V Host: Windows Server 2012 R2 and Server 2012
Web Services VMWare ESXi 6.x, 5.x and 4.1

Dialer 2016 R(x)
Dialer CCS Hyper-V Host: Windows Server 2008 R2 Hyper-V Host: Windows Server 2012 R2
Dialer CCS VMWare ESXi 6.x, 5.x and 4.1

CIC 2015 R(x)
CIC Hyper-V Host: Windows Server 2012 R2, Server 2012, Server 2008 R2
Install & Configuration Doc
CIC VMWare ESXi 6.x, 5.x and 4.1
Install & Configuration Doc
IC Database SQL Server Hyper-V Host: Windows 2012 and 2008 R2
IC Database SQL Server VMWare ESXi 6.x, 5.x and 4.1
Interaction Marquee VMWare ESXi 6.x, 5.x and 4.1 Hyper-V Host: Windows 2012 and 2008 R2
Nuance Recognizer 9 VMWare vSphere 4.1
Nuance Speech Server 5.1.8VMWare vSphere 5.0
Off Host Session Manager Hyper-V Host: Windows 2012 and 2008 R2
Off Host Session Manager VMWare ESXi 6.x, 5.x and 4.1
Remote Audio Compressor Server VMware ESX 3.5
Install & Configuration Doc
Remote Audio Compressor Server Windows 2008 Hyper-V
Install & Configuration Doc
Remote Content Server Hyper-V Host: Windows 2012 and 2008 R2
Remote Content Server VMWare ESXi 6.x, 5.x and 4.1
Render Server Hyper-V Host: Windows 2012 and 2008 R2
Render Server VMWare ESXi 6.x, 5.x and 4.1
RTM Server Hyper-V Host: Windows 2012 and 2008 R2
RTM Server VMWare ESXi 6.x, 5.x and 4.1
SIP Proxy Hyper-V Host: Windows Server 2012 R2, 2012, and 2008 R2
Status Aggregator Hyper-V Host: Windows 2012 and 2008 R2
Status Aggregator VMWare ESXi 6.x, 5.x and 4.1
Voice XML Hyper-V Host: Windows 2012 and 2008 R2
Voice XML VMWare ESXi 6.x, 5.x and 4.1
Web Services Hyper-V Host: Windows 2012 and 2008 R2
Web Services VMWare ESXi 6.x, 5.x and 4.1

Dialer 2015 R(x)
Dialer CCS Hyper-V Host: Windows Server 2008 R2 Hyper-V Host: Windows Server 2012 R2
Dialer CCS VMWare ESXi 6.x, 5.x and 4.1

CIC 4.0
CIC Hyper-V Host: Windows Server 2012 R2, Server 2012, Server 2008 R2
Install & Configuration Doc
CIC VMWare ESXi 6.x, 5.x and 4.1
Install & Configuration Doc
IC Database SQL Server Hyper-V Host: Windows 2012 and 2008 R2
IC Database SQL Server VMWare ESXi 6.x, 5.x and 4.1
IC Web Client Hyper-V Host: Windows 2012 and 2008 R2
IC Web Client VMWare ESXi 5.x and 4.1
Interaction Marquee 4.0 VMWare ESX 5.x and 4.1
Interaction Marquee 4.0 Hyper-V Host: Windows 2012 and 2008 R2
Interaction Web Portal 4.0 Hyper-V Host: Windows 2012 and 2008 R2
Nuance Recognizer 9 VMWare vSphere 4.1
Nuance Speech Server 5.1.8VMWare vSphere 5.0
Nuance Vocalizer Network 5.0.5VMWare vSphere 5.0
Off Host Session Manager Hyper-V Host: Windows 2012 and 2008 R2
Off Host Session Manager VMWare ESXi 6.x, 5.x and 4.1
Remote Content Server Hyper-V Host: Windows 2012 and 2008 R2
Remote Content Server VMWare ESXi 6.x, 5.x and 4.1
Render Server Hyper-V Host: Windows 2012 and 2008 R2
Render Server VMWare ESXi 6.x, 5.x and 4.1
RTM Server Hyper-V Host: Windows 2012 and 2008 R2
RTM Server VMWare ESXi 6.x, 5.x and 4.1
SIP Proxy 4.0 R2 Hyper-V Host: Windows Server 2012 R2, 2012, and 2008 R2
Install & Configuration Doc
Status Aggregator Hyper-V Host: Windows 2012 and 2008 R2
Status Aggregator VMWare ESXi 6.x, 5.x and 4.1
Voice XML Hyper-V Host: Windows 2012 and 2008 R2
Voice XML VMWare ESXi 6.x, 5.x and 4.1
Web Administrator Hyper-V Host: Windows 2012 and 2008 R2
Web Administrator VMWare ESXi 5.x and 4.1
Web Services Hyper-V Host: Windows 2012 and 2008 R2
Web Services VMWare ESXi 6.x, 5.x and 4.1

Not Supported
4.0 Extreme IR Query Server Any version of HyperV
4.0 Extreme IR Query Server Any version of VMWare
4.0 Interaction Conference Media Server Any version of HyperV
4.0 Interaction Conference Media Server Any version of VMWare
4.0 Media Server Any version of HyperV
4.0 Media Server Any version of VMWare
Loquendo ASR with IC 4.0 Any version of HyperV
Loquendo ASR with IC 4.0 Any version of VMWare
Nuance ASR with IC 4.0 Any version of HyperV

Dialer 4.0
Dialer CCS Hyper-V Host: Windows Server 2008 R2
Dialer CCS VMWare ESXi 6.x, 5.x and 4.1

SIP Proxy 4.0 R2
SIP Proxy 4.0 R2 Hyper-V Host: Windows Server 2012 R2, 2012, and 2008 R2
Install & Configuration Doc
SIP Proxy 4.0 R2 VMWare ESX 5.x and 4.1

SIP Proxy 4.0
SIP Proxy 4.0 on ESX 3.0 IMPORTANT: Call Recordings and other media features are not supported on VM VMware ESX 3.0
SIP Proxy 4.0 on ESX 3.5 VMWare ESX 3.5 IMPORTANT: Call Recordings and other media features are not supported on VM Call Recording is not supported on VM
Install & Configuration Doc
SIP Proxy 4.0 on Win2K8 HyperV IMPORTANT: Call Recordings and other media features are not supported on VM
Install & Configuration Doc

CIC 3.0
IC 3.0 Remote Content Server Windows 2008 R2 Hyper-V
Install & Configuration Doc
IC 3.0 Webservices VMware ESX 3.5
Install & Configuration Doc
IC 3.0 Webservices Windows 2008 Hyper-V
Install & Configuration Doc
Interaction Marquee 3.0 Windows 2008 Hyper-V
Remote Audio Compressor Server VMware ESX 3.5
Install & Configuration Doc
Remote Audio Compressor Server Windows 2008 Hyper-V
Install & Configuration Doc
VMWareInteraction Marquee v3.0 VMWare ESX 3.5

Dialer 3.0
Interaction Dialer 3.0 Central Campaign Server 3.0Windows 2008 Hyper-V
Install & Configuration Doc
Interaction Dialer 3.0 Central Campaign Server VMware ESX 3.5
Install & Configuration Doc

Interaction Monitor 1.0
Interaction Monitor SU2, SU3 Server/Client VMware ESX 3.5
Interaction Monitor SU2, SU3 Server/Client Windows 2008 Hyper-V

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